Theory
A weekly column by Adam Baker that discusses web usability, interface, and interaction design. Includes previous columns for review.

Tognazzini, Bruce: First Principles
Bruce Tognazzini discusses basic prinicples of usability for both traditional applications and web services.

Top Ten Web Design Mistakes of 2003 (Jakob Nielsen's Alertbox)
Sites are getting better at using minimalist design, maintaining archives, and offering comprehensive services. However, these advances entail their own usability problems, as several prominent mistakes from 2003 show. (December, 2003)

Towards a Model of Trust for E-Commerce System Design
A paper, by Florian N. Egger, presents a model of trust that informs the human-computer interaction (HCI) design of electronic commerce systems.

Usability Engineering
"Designing for Ease Use", Article written by Corporate Solutions Consulting (UK)on usability engineering.

Usability First
Diamond Bullet Design offers their experience and knowledge on website and software usability.

Usability Matters
From the Usability Matters Group at the Linköping University in Sweden. Their goal is to make computer systems more usable. The 1995 essay "Perspectives on Usability" by Jonas Löwgren is available for download in PDF format.

Usability Must Die
Examines what's wrong with the usability movement, with some humour, and experiences from the coal face of software design.

Usability Professionals' Association
The UPA's purpose is to promote usability concepts and techniques worldwide.

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