7 Debilitating Diseases of Business Websites
Illnesses make websites inefficient. The cures, by Dr. Ralph F. Wilson:Web Marketing Today, Issue 41, February 1, 1998. (February 1, 1998)

A Heuristic Evaluation of a World Wide Web Prototype
Experiment by the Bureau of Labor Statistics(BLS)finding a large number of usability problems that were identified and suggestions for correction.

A List Apart - The Perfect 404
Ian Lloyd gives strategies for building custom 404 error pages that enhance usability. (January 16, 2004)

Adaptive Path - 90% of All Usability Testing is Useless
Lane Becker writes, "Rather than a validation done once before completing a product... internal, qualitative usability testing [should be] done earlier, more frequently, and as part of the design process - not separate from it." (June, 2004)

AgeLight Institute
Guidelines written for webmasters, communicators and marketers to assist with website design for maximum usability for seniors and older internet users.

Alertbox
Jakob Nielsen's bi-weekly column on current issues in Web usability, focusing on simple and minimalist design based on real user needs.

All Things Web: The Usable Web
Tips and techniques for building reader-friendly Web pages.

alt tags - Muddling Through
Web site designers should think hard about how to keep users from muddling around on their sites. "Users muddle when it isn’t clear what they are supposed to do in any given situation."

AnyBrowser.com
Web page viewer presents a site as it might be seen by visitors with different browsers.

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